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Frequently Asked Questions

WHAT IS BOLT?

Bolt is a mobile-only entertainment service for the next 6 billion people. BOLT delivers a first-class user experience across all mobile devices including low-bandwidth smartphones and has more than 3 million global users.

WHERE CAN I ACCESS THE BOLT APP?

You can download the Bolt app from the Google Play Store or you can stream content in-browser

HOW DO I SIGN UP?

Signing up is free, via your mobile number or Facebook. If your country is not included on the list of available countries for mobile sign-ups, please sign up with your Facebook account. We are working on getting every country on our service.

WHAT CONTENT CAN I WATCH?

New content is added to BOLT every single day! You can catch all your favourite Live TV channels (including Citizen TV, Al Jazeera, NTV, NHK World). For the sports fanatics, football highlights and match replays are available from the top football leagues in the world including the UEFA Champions League, English Premier League and La Liga. Daily news recaps of what is trending locally and globally are also produced as part of BOLT Originals which, are video clips designed to summarise what you need to know, in 3 minutes or less.

HOW DO I FIND MY FAVOURITE CONTENT?

To find content that suits you, click on the blue button that is located on the bottom-right side of the BOLT app. From there, you can select on the content category that will best keep you entertained.

WHY CAN’T I PLAY OR STREAM VIDEO CONTENT?

If you are not able to play or stream videos on BOLT, do check your internet connection stability - either your WiFi or internet mobile connection.